Refund Policy

At LORANITH, customer satisfaction is of utmost importance to us. We strive to ensure that our products and services meet the highest standards of quality. However, if you are not completely satisfied with your purchase, our refund policy is detailed below.

Eligibility for Refunds

Non-Refundable Items

Certain items are non-refundable, including but not limited to:

Refund Process

To initiate a refund, please contact our customer service team at [email protected]. Our team will provide you with the necessary instructions to complete your return. Please note that shipping costs are non-refundable.

Processing Time

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.